Terms and Conditions

 As we specialise in arranging short notice tests, we are UNABLE to guarantee which test centre your practical test will be held at. We always try for the closest, but this is not always possible.

Driving Test Guarantee – Please follow the link to the Driving Test Guarantee page of this site
Please  note the terms for the Driving Test Guarantee will be strictly adhered to.

The Driving Test not being in place at the start of the course, or being outside the course week, is not a valid reason, to delay commencing the course.

If a suitable test is refused by student or instructor or the student does reach safe standard, it will be down to the student or instructor to alter the test in place 

  All courses booked with OneWeekDrivingCourse.co.uk,  are under the provision that you understand you are forming a contract between yourself (the student named on the booking form)  and the instructor,  in regards to delivery of the course and its hours. The instructor is a self-employed franchisee of One Week Driving Course. Any balance payment dispute, claim or discussion, regarding tuition, course hours or any other issues should therefore be taken up with the instructor .

 OneWeekDrivingCourse.co.uk forwards to both the student and the instructor a “Record of Course Hours” form.  To be filled in and initialled by both instructor and student and each copy retained.  Any discussion of course hours should be referred back to the instructor using this form.  OneWeekDrivingCourse.co.uk cannot enter into any discussion regarding course hours if this form is not completed and a copy held.

The company cannot be held liable for any compensation claim from either instructor or student, nor can it be held responsible for any traffic law violation on the part of either instructor or the student.

Any private arrangements made between the student and the instructor, after the original course, should be discussed with the instructor and not OneWeekDrivingCourse.co.uk

Payments for courses are split into Deposit and Balance Payments
OneWeekDrivingCourse.co.uk will not be held responsible for any balance payment forwarded to the instructor. Any dispute over the balance payment would need to be taken up directly with the instructor.

OneWeekDrivingCourse.co.uk acts as an agent.

If you are affected by any of the following conditions ( but not limited to ) Anxiety, depression,  panic attacks, dyslexia , dyspraxia, autism , aspergers ( or any other condition you consider necessary to mention to us). , which affect you to a degree where you feel this needs to be mentioned, either before or during your course      
     –We would recommend, you consider, not taking an intensive course.   Intensive Courses are by their very nature demanding and you run the risk of losing your course hours and test, if you were to find the course, too intensive or not reach test standard. Our instructors  are not expected to be experts in tuition in these specialist fields.

Deposit payments include, where applicable, theory test fee, practical test fee, booking and administration fees and are inclusive of VAT.
Balance payments are made to the individual instructors carrying out the course and do not include VAT.

It is the student’s responsibility to notify One Week Driving Course of the following when making a booking:-

  • your driving licence number.
  • your theory certificate number & date passed
  • your pickup address if different to home address
  • any unavailable dates and/or times.
  • any special requirements.
  • any medical condition
  • any condition which could affect the driving course.
  • any condition which could affect the driving test.
  • dates of any tests already booked which would conflict with the course you are booking.

We are unable to specify male or female instructors, due to our policy of non discrimation. Requesting a specific gender of instructor is not a valid reason for a course not proceeding.

If you choose to commence your course in a manual car, you will have to complete the course, as the instructor has allocated his time for you. You will not be able to change to an automatic.

One Week Driving Course will not be held responsible for a pupil not providing any relevant information that could affect either the driving course or driving test.

Failure to forward your theory certificate number and date of passing, or the fact that you have failed the theory, or failure to respond to any reminders, will mean we may well be unable to book a practical for the final day of your course.

We generally require at least  2 weeks in between theory test and practical course.

Your driving test may be arranged for any day of your course week.

If you fail your theory test, you will attempt to book another before your practical course, but be aware this greatly reduces the amount of time we have to book your practical test, which may mean you will be unable to have your practical test on the final day of the course.

If you were to fail the theory test, (or not take it for whatever reason), the practical course will still go ahead except for the final day, which we will hold back until you have passed the theory. This is at the discretion of the instructor taking the course.

If you do not go ahead with the original course date, your deposit will be forfeit.

Eyesight – Your eyesight must be up to standard. If you are unable to read a number plate from the required distance, the instructor may refuse to allow you to drive.

It will be at the instructors discretion as to whether the course hours for that week will be forfeit, at such short notice, as they have it scheduled in their diary and you may lose your practical test fee, if too late to cancel. You will need to discuss this with your instructor.

It is highly advisable to have your eyesight checked before beginning any course.

If the student cannot take their theory test due to not having the correct licence, the instructor reserves the right to go ahead with the majority of the training, reserving some, for when the theory test has been taken and passed.

You must also hold a valid provisional licence for the category B – Car Licence.. If  you do not reach the required  standard by your test day, you may be refused the use of our Instructors car incurring the loss of test fee. The Instructors decision is final,

If you were to fail the theory test, (or not take it for whatever reason), the practical course will still go ahead except for the final day, which we will hold back until you have passed the theory. This is at the discretion of the instructor taking the course. in this instance you must book and pay for any further theory tests via the DVSA website. If you do not go ahead with the original course date, your deposit will be forfeit.

We organise courses so that in general there is a sufficient  gap between the theory test and practical course to give us time to organise the practical test. If you fail the theory test you must attempt attempt to organise another theory test before the practical course, but this will reduce the chance of getting your practical test to coincide with your course dates.

One Week Driving Course cannot be held responsible for bad weather cancellation of tests. We will try our best to reschedule to suit both the pupil and instructor, but please be aware this can in some instances lead to delays.

One Week Driving Course  does not teach test routes, or areas, instead we teach you how to drive, being able to recognise different situations and how to deal with different types of junctions.

Availability of courses and instructors shown on the site is meant as a guide only. We reserve the right to offer alternate dates and instructors.

Our instructors may be from a different area to the one you live in.

Any toll charges, congestion charges are to paid by the student, in cash to the instructor. The present charge for the London congestion zone being £8 / day.

One Week Driving Course reserves the right to refuse a course booking for whatever reason.

Note – We cannot guarantee a Driving Test for the end of your driving course, however One Week Driving Course Driving School currently has a 99% success rate of achieving this.

Learning or Medical Conditions

Intensive courses are , just as they sound  – Intensive

If you suffer from any condtion – ie ( but not limited to )  Aspergers, Dyslexia Dyspraxia, Anxiety or Depression.

If you feel that the level of your condition means that is necessary to tell us about it, in regard to the practical driving – then you should consider is an intensive driving course suitable for your learning needs ?

Be aware that our instructors are not specially trained in teaching students with any special needs and with the intensive nature of our courses, extra time is not built in.

It is your responsibility entirely to make sure you will be suited to this type of course. Instructors book out a week of their diary, so in the event you find the intensity of the course unsuitable, they are unable to fill that space and as such no refund would be offered.

Likewise any medical condition ( including pregnancy ) which might affect your ability to carry out the 6hrs per day of the course.  It is your responsibility entirely to make sure you are physically able to do this.   We are unable to offer a refund , as above, due to the instructor being unable to replace this weeks diary.

In both instances the instructor may agree ( but is under no obligation )  to carry out shorter hours per day, however any unused hours would be forfeit.

It is entirely the students responsiblity to make sure that an intensive course is suitable for any condition they might have.

Ultimate Package Deal 

If after the initial 48hr course, the instructor considers it would be dangerous for the pupil to take the practical test, the student will have to pay for additional lessons until they reach a safe standard. Once they have taken the first test, the 3 retest days then become valid.

The pupil must inform us of any condition, circumstance or previous history which might make it effectively, almost impossible to pass the test.

If you choose to commence your course in a manual car, you will not be able to change to an automatic. Choosing to end the manual course, would result in a loss of your course.

The pupil must make themselves  available at reasonable notice for retest dates for the retest days  to remain effective. (ie. stating you are only available 1 Saturday every month, is not acceptable and may the retests).  Failure to be available to retake a test within 12 weeks will invalidate the retests

If the pupil refuses three reasonable test dates, then the retest package will be invalidated.

 Free Practical Retests

Free 2nd Test on all courses (excluding assessment course) valid for courses booked from 1/1/19

If you do not pass first time on any course which includes a test , we will pay for your next test,

as a deduction from the cost of a retest course.

( or alternative course , excepting the assessment course )

No cash alternative, we will only book 1 free test.

To qualify for the free test – you must have reached test standard and have taken the driving test at the end of your course

If you accept a test within 3 working days and cannot make it – you will lose the test fee.

Likewise it is up to you the student to make sure your instructor is free for the test.

Gift Vouchers

Gift Vouchers must be redeemed within 12 months of the original purchase date.

Once this date has passed the voucher will be forfeit.

Prices at the time of redemption will be in force.

Privacy Policy

We do not store credit card details nor do we share customer details with any 3rd parties.

We ask successful pupils for a photograph/video review when they have passed their test. By agreeing to this, you are allowing us to use the photograph/video in our testimonials review section and elsewhere as promotional material. Instructors, sending in photographs or videos are also agreeing to this use.

 
 
   
 1.1We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on this website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.
 1.2If you are not the pupil, you confirm that you have authority to bind any business on whose behalf you use this website.
 1.3

All courses must be booked online via our website and a non refundable deposit payment must be made at the time of booking to secure the booking.

All course arrangements are confirmed by email, sent to the email address you used to register.

It is your responsibility to check your emails.

If after booking you have received no emails within 48hrs you must contact us.

All Courses must be completed within 6 calendar months from the original commencement date.

(If any part of the course has been carried over)

If this 6 calendar month period is exceeded all fees are forfeit and no further tests will be booked. All tuition hours will also be forfeit.

 1.4

Your theory test will be booked at least 14 days prior to the course start date, if you were to fail you may not be able to take a practical driving test at the end of your driving course if another theory test cannot be taken.

If you pay for an additional theory test fee we will try to book another theory test before the end of your driving course (note – if this is not possible you will not be able to take a practical driving test at the end of your driving course).

 1.5

If One Week Driving Course Driving School cannot provide a driving test within the same week as your driving course then we will book the next available date provided by the DSA that best coincides with your instructors availability and yourself.

We aim to book your driving test  at the nearest Practical Driving Test Centre to you, however, if this is not possible we will locate a test at an alternative centre within a reasonable driving time. We do not specify which test centre you will take your test at.

The pupil will be permitted to use the training car for their driving test providing the pupil has reached a safe standard of driving. Whilst every effort is made to get the pupil to test level, and to take the practical test, if it is considered by the instructor that the pupil could be a danger to themselves, the DSA examiner or to the general public, then for safety reasons, he/she will not be allowed to use the training car for the test and will be advised accordingly. The test fee will be forfeit if it is within the 3 working days notice required by the DVSA  to alter/cancel a test. The hours allocated for the test, are to be completed in this instance.

One Week Driving Course cannot be held responsible if your course is affected in the following circumstances:-

The DVSA canceling a driving test due to :

Unavailable Examiner, Examiners taking strike action.

In this circumstance , the course goes ahead saving time for the re-arranged practical test.

Bad weather, failing light etc.

Any Unforeseen mechanical failure. Any accident while on a lesson or test.

Force Majeure

In the unfortunate event of an instructor passing away during a course, any monies paid to the instructor beforehand, would have to be recovered from the instructors estate.

 1.6

If the pupil is found to be under the Influence of Alcohol, Drugs or anything which could affect your driving, the pupil would not be allowed to drive for that day losing any fees for that days training or test fees if on test day. The instructors decision on this is final.

If you are on a guaranteed pass course you will have to pay for the next driving test & lessons for that day.

Note – If a second incident occurs then the course will be terminated with loss of all course fees.

If  you decide not to attend a driving test for any reason you will be liable for the next test fee.

If the pupil falls ill within the 3 working day test cancellation notice period, the test fee will be  forfeit and the pupil will have to pay for any subsequent test.

Due to the nature of intensive courses, if the pupil falls ill, during the course,  any remaining days may be forfeit if the pupil is unable to continue. (this subject to the discretion of the instructor, whose decision in these instances is final).

If you choose to take a course whilst pregnant, the above paragraph also applies. If you were to find the course too tiring, or have any pregnancy related issues, you may well forfeit any course hours.         (Again at the discretion of the instructor who has possibly cleared a week of their diary for the course. The instructors decision is final).

 1.7

Where the instructor may arrive late for a lesson due to circumstances beyond his/her control, the instructor will make efforts to extend the ‘finish’ time of the lesson by the same amount of time or add the time on to the following session.

If the instructor decides to terminate the course, any discussion regarding refund of the course hours and any deposit payment made, would need to be taken up with the instructor.

If the student has paid in full – we transfer the balance part of the payment to the instructor on the first day of the course. Any dispute over the balance part of any payment, would need to be taken up directly with the instructor.  OneWeekDrivingCourse.co.uk will not be held responsible for this portion of the payment.

 1.8Where the pupil fails to attend a pre-arranged course time, the instructor will wait a maximum of 30 minutes before leaving. This will be then classed as a no show for which the pupil will be liable for a no show fee which is equal to that days lesson price.
 1.9All ‘One Week Driving Course’ instructors are Fully Qualified DVSA Approved Driving Instructors (DSA ADI),  who have been CRB checked.
 1.10‘One Week Driving Course Driving School may substitute another instructor if unforeseen circumstances arise.
 1.11All One Week Driving Course. vehicles are a non smoking environment.
 1.12The cost of the use of the training car for the driving test period is the same as the cost of a lesson, if a lesson is booked prior to the test on the same day this will be the equivalent cost of a two lesson period.
 1.13Abusive language or threatening behavior to any One Week Driving Course Driving Instructor, office staff, DSA Examiner or the general public while on a driving lesson, driving test, or via a phone call will not be tolerated. Any such action may result in your course being terminated resulting in the loss of course fee.
 2. Booking process
 2.1 All bookings made either via the website or by phone indicate acceptance of these terms and conditions.
 2.2

The ‘confirmation’ stage sets out the final details of your booking. A booking is not seen as confirmed until you have received the relevant confirmations. We will send to you a booking confirmation email detailing the course you have chosen.

It is your responsibility to check your emails regularly for confirmation details and tests.

 2.3Acceptance of your booking and the completion of the contract between you and One Week Driving Course will take place only if you have completed all relevant sections on the booking form correctly and you have made the correct payment for the course you have chosen.
   
3. Payment
 3.1

You must pay the relevant non refundable deposit for the course you are booking now and the balance payment either in cash on the first day of the course,  or phone to make a card payment no later than 4 days before commencement of your course.

If the deposit payment is not paid within 72hrs of registering on the site we will delete your booking and it must thereafter be reentered for the dates available at the time of rebooking.

 3.2Any remaining balance must be paid to your Instructor in CASH ONLY on the first day of your Driving Course. If you wish to pay the balance payment by card payment previous to this, ( minimum 4 working days preivous )  we  apply a 3% Admin handling fee.
 3.3

Booking of tests : –  If we are required to rebook tests for any reason, we at present charge

£40 for a theory test,

£75 for a week day practical test,

£90 for a weekend practical test.

We reserve the right to request an extra £13 if a Saturday test is booked.

 3.4The price you pay is the course price displayed on this website at the time we receive your booking apart from the following exception:
a) Whilst we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the course price you have booked we will inform you as soon as possible and give you the option of reconfirming your booking at the correct price or canceling it. If we are unable to contact you we will treat the booking as cancelled. If you cancel and you have already paid, you will receive a full refund.
Any liability on the part of One Week Driving Course is limited to the the Deposit payment of any course.
On Residential courses,  upon booking the B&B charge a £10 per night non refundable reservation fee and if the accommodation is cancelled less than 7 days before the course date, B&B is still charged full rate.

Semi Intensive Packages Pass In 6 Weeks*

* This will be partly dependent on your availability and that of the instructor and is used as a target figure, but may vary slightly.

1. Book Course

2. Theory test booked for 2 weeks later and access to Theory Test Pro

( if you fail the theory test, you will need to rebook one for asap – this may affect the overall length of the course )

3. Instructor contacts you around week2 to arrange a suitable schedule to fit in the lessons over the next 5 to 6 weeks (approx)

There is a strict 48hr cancellation period on all scheduled lessons

Any lesson cancelled with less than 48hrs will be charged

4. Once theory test passed – send us the certifcate number and we will book the test for approx      4 weeks thereafter.

5. Take the test and pass. –  send us in a photo for our reviews pages

As with all our courses, if you do not pass first time, we will pay for your next practical test

deducted from the cost of any of our retest courses.

( we will only pay for the first “retest” )

( if you do not take your scheduled test or postpone it,  the free test booking will be invalid )

4. Cancellations, Rearrangements & Refunds
 4.1

Deposits are non-refundable.

(Once the booking process commences, the student receives access to instructor contact details and vice versa)

When an Intensive Driving Course is booked and OneWeekDrivingCourse.co.uk  Driving School has not received written cancellation either by post or confirmed email at least 14 days prior to the course start date then the balance payment of the course will still be owed to your Instructor who with our assistance will take appropriate action needed to collect this amount.

If a course is cancelled, but the student requests to keep the practical test in place, then a charge of the practical test plus admin charge will be made –  at present totalling £100

A minimum of 6 weeks notice must be given for us to consider change of course week once booked.

If we are unable to allocate an instructor to your course, we will try to give a minimum of 1 months notice of this.

If we do not receive any reply from the student, regarding rescheduling of their course within 6 months from the date we email, then the course will be considered forfeit.

 4.3If the Pupil chooses a course unsuitable for their level of experience and/or chooses to end the course before all hours are completed then One Week Driving Course Driving School will not be held responsible for this decision and any monies paid will be lost.
 4.4For any course rescheduling requests due to medical reasons, we will require a doctors sick note.
Self Certification is not acceptable – please explain this to your doctor ( who may charge to issue a sick note )
 4.5

 Refunds of balance payment, (if paid in full at time of booking) will only be considered if put in writing and One Week Driving Course driving school receives this by letter or confirmed delivery email 28 days before your course start date.

An Administration charge of £50 will be applied to any refund.

One Week Driving Course.co.uk

New Hill Farm

Off Market St

Shawforth

Rochdale

OL12 8XD

email : bookings@OneWeekDrivingCourse.co.uk

5. Customer Services / Complaints / Grievance Procedure
 5.1

Any complaints must be put in writing and received either by post or confirmed email no later than 7 days after the course end date.

Complaints will not be dealt with by telephone.

Write to:-
OneWeekDrivingCourse.co.uk

First Floor 101 Dale St

Milnrow, Rochdale

OL16 3NW

email: bookings@OneWeekDrivingCourse.co.uk

If you are not happy with any response from either the instructor or ourselves you can further your complaint by using the information contained in the link below.

https://www.gov.uk/complain-about-a-driving-instructor

Force Majeure

In the event of a “Force Majeure ” ie including but not limited to :-

war, riots, fire, flood, hurricane, typhoon, earthquake, lightning, explosion, strikes, lockouts, slowdowns, prolonged shortage of energy supplies, quarantine restrictions, pandemics  and acts of state or governmental action prohibiting or impeding any party from performing its respective obligations under the contract, OneWeekDrivingCourse.co.uk, shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control. No additional costs can be claimed for, i.e. – but not limited to –  travelling, accommodation or loss of earnings.  OneWeekDrivingCourse.co.uk will reschedule the course to a suitable date.

All courses will in effect have a credit note

which is valid for 12 months from the original course date.

If any item of these terms and conditions is found to be invalid or unenforceable by a court of law of competent jurisdiction, such a finding shall not affect the other provisions of these terms and all items unaffected by such a finding shall remain in full force and effect.

We recommend you print out a copy of these terms and conditions for your future reference. If you have any questions regarding the OneWeekDrivingCourse.co.uk Driving School website please contact us.l

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