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All courses booked with One Week Driving
Course are under the provision that
you understand you are forming a contract
between yourself and the instructor who is a
self-employed franchisee of One Week Driving
Course Driving School. Any balance
payment dispute, claim or discussion should
therefore be taken up with the instructor
and not with One Week Driving Course
Driving School. The company cannot be held
liable for any compensation claim from
either instructor or student, nor can it be
held responsible for any traffic law
violation on the part of either instructor
or the student.
One
Week Driving Course acts as an agent.
Deposit payments include, where applicable,
theory test fee, practical test fee, ,
booking and administration fees and are
inclusive of VAT.
Balance payments are made to the individual
instructors carrying out the course and do
not include VAT.
One Week Driving Course
cannot be held responsible for bad weather
cancellation of tests. We will try our best
to reschedule to suit both the pupil and
instructor, but please be aware this can in
some instances lead to delays.
Over the Christmas period, as
there are only a limited number of test days
due to holidays, please be aware that for
courses booked in week commencing 19th Dec.,
your test may be carried over to the period
between Christmas and New Year or even into
the Early New Year.
At times when
a 10% discount is being applied to all
balance payments the armed forces and
student discounts do not apply.
*NB The 10% Discount does not
apply to areas where "Local Rate discounts"
have been applied. This applies to
relatively few postcodes. To see if "Local
Rate Discount" applies to your area navigate
to the postcode page where you live.
To qualify for the 10%
Armed Forces discount on balance payments, a
Warrant card must be
produced. The 10% discount applies to the
balance payment only. When paying the
balance to the instructor on the first day
of the course, the instructors decision on
qualification for the discount is final. If
paying a balance in advance, to qualify for
the discount a scanned copy of the
Warrant card
must be emailed to us. *
To qualify for the 10%
student discount on balance payments, a
valid National Union of Student card must be
produced. The 10% discount applies to the
balance payment only. When paying the
balance to the instructor on the first day
of the course, the instructors decision on
qualification for the discount is final. If
paying a balance in advance, to qualify for
the discount a scanned copy of the NUS card
must be emailed to us.* Only NUS cards will
be accepted. The student discount must be
claimed at the time of booking.
One Week Driving Course does not
teach test routes, or areas, instead we teach you how
to
drive, being able to recognise different
situations and how to deal with different
types of junctions.
Do not
book a course less than 14 days away, if you
have not already passed your theory test.
It is
the students responsibility to ensure they
have both parts of their driving licence. If
the student cannot take their theory test
due to not having the correct licence and
the practical course being scheduled the
following week, the instructor reserves the
right to go ahead with the majority of the
training, reserving some, for when the
theory test has been taken and passed.
Availability of courses and instructors
shown on the site is meant as a guide only.
We reserve the right to offer alternate
dates and instructors. Our instructors may
be from a different area to the one you live
in.
If
your theory test is less than 14 days before
the start of your practical course and you
were to fail the theory test, (or not take
it for whatever reason ), the practical
course will still go ahead except for the
final day, which we will hold back until you
have passed the theory. This is at the
discretion of the instructor taking the
course.
In the
event of bad weather cancellations we will
try to rearrange the "DSA rearranged Test"
for as soon as possible, with the agreement
of your instructor, depending on his diary.
Any toll charges, congestion charges are to
paid by the student, in cash to the
instructor. The present charge for the
London congestion zone being £8 /
day.
One
Week Driving Course reserves the right to
refuse a course booking for what ever
reason.
You must also hold
a valid provisional licence for the category B - Car Licence and be at
the level recommended on our lesson structure. If this is not the case,
or you are not at test standard on your test day, you may be refused the
use of our Instructors car incurring the loss of test fee. The Instructors
decision is final, for more information read these Terms & Conditions .
Note - We cannot guarantee
a Driving Test for the end of your driving course, however
One Week Driving Course Driving
School currently has a 99% success rate of achieving this.
Privacy Policy
We do
not store credit card details nor do we
share customer details with any 3rd parties.
We ask
successful pupils for a photograph when they
have passed their test. By agreeing to this,
you are allowing us to use the photograph in
our testimonials section and possibly
elsewhere as promotional material.
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1.
General |
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1.1 |
We
reserve the right to change these terms and conditions at any time.
Any such changes will take effect when posted on this website and it is your responsibility to read the terms
and conditions on each occasion you use this website and your continued
use of the website shall signify your acceptance to be bound by
the latest terms and conditions.
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1.2 |
If
you are not the pupil, you confirm that you have authority to bind
any business on whose behalf you use this website.
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1.3 |
All courses must be booked online via our website and a non
refundable deposit payment must be made at the time of booking to
secure the booking.
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1.4 |
Your theory test will be
booked at least 14 days prior to the course start date, if you were
to fail you may not be able to take a practical driving test at
the end of your driving course if another theory test cannot be
taken.
If
you pay for an additional theory test fee we will try to book another
theory test before the end of your driving course (note - if this
is not possible you will not be able to take a practical driving
test at the end of your driving course).
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1.5 |
Your practical driving test
will be booked for the end of your course or
any day that week
providing
you have passed your theory test at least 14 days prior to the course
starting.
If One Week Driving Course Driving School cannot provide a driving test within the
same week as your driving course then we will book the next available
date provided by the DSA that best coincides with your instructors
availability and yourself.
Your driving test is usually at the nearest Practical Driving Test
Centre to you, however, if this is not possible we will locate a
test at an alternative centre within a reasonable driving time. We
do not specify which test centre you will take your test at.
The
pupil will be permitted to use the training car for their driving
test providing the pupil has reached a safe standard of driving.
Whilst every effort is made to get the pupil to test level, and
to take the practical test, if it is considered by the instructor
that the pupil could be a danger to themselves, the DSA examiner
or to the general public, then for safety reasons, he/she will not
be allowed to use the training car for the test and will be advised
accordingly.
One Week Driving Course
will not be held responsible if your course is affected in the following
circumstances:- The DSA canceling a driving test. eg. Unavailable
Examiner, Due to bad weather, failing light etc. Unforeseen mechanical
failure. Any accident while on a lesson or test.
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1.6 |
It
is the pupils responsibility to notify One Week Driving Course of the following
when making a booking:-
- your driver
number.
- your theory
certificate number & date passed
- your pickup
address if different to home address
- any unavailable
dates and/or times.
- any special
requirements.
- any medical condition
- any condition
which could affect the driving course.
- any condition
which could affect the driving test.
- dates of any tests already booked which would conflict with
the course you are booking.
One Week Driving Course will not be held responsible
for a pupil not providing any relevant information that could affect
either the driving course or driving test.
Your eyesight must
be up to standard. If you are unable to read a number plate from
the required distance, the instructor may refuse to allow you to
drive. It is advisable to have your eyesight checked before
beginning any course.
If
the pupil is found to be under the Influence of Alcohol, Drugs or
anything which could affect your driving, the pupil would not be
allowed to drive for that day losing any fees for that days training
or test fees if on test day. The instructors decision on this is
final.
If
you are on a guaranteed pass course you will have to pay for the
next driving test & lessons for that day.
Note
- If a second incident occurs then the course will be terminated
with loss of all course fees.
The
pupil must make themself available at reasonable notice for
retest dates for the guarantee to remain effective. (ie. stating you
are only available 1 Saturday every month will invalidate the
guarantee). Failure to retake a test within 12 weeks will
invalidate the guarantee.
If
the pupil refuses three reasonable test dates, then the guarantee
will be invalidated.
If you decide not to attend a driving test for any reason you
will be liable for the next test fee.
If the pupil falls ill within the 3 working day test cancellation
notice period, the test fee will be forfeit and the pupil will
have to pay for any subsequent test.
Any
liability on the part of One Week Driving Course is limited to the
total course value. |
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1.7 |
Where the instructor may
arrive late for a lesson due to circumstances beyond his/her
control, the instructor will make efforts to extend the ‘finish'
time of the lesson by the same amount of time or add the time on to
the following session.
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1.8 |
Where
the pupil fails to attend a pre-arranged course time, the instructor
will wait a maximum of 30 minutes before leaving.
This will be then classed as a no show for which
the pupil will be liable for a no show
fee which is equal to that days lesson price.
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1.9 |
All ‘One Week Driving Course Driving School' instructors are authorised Approved
Driving Instructors (DSA ADI) or legally authorised instructors.
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1.10 |
‘One Week Driving Course Driving School may substitute another instructor if unforeseen
circumstances arise.
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1.11 |
All
‘OneWeekDrivingCourse.co.uk Driving School' vehicles are a non smoking
environment.
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1.12 |
The
cost of the use of the training car for the driving test period
is the same as the cost of a lesson, if a lesson is booked prior
to the test on the same day this will be the equivalent cost of
a two lesson period.
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1.13 |
Abusive language or
threatening behavior to any One Week Driving Course Driving Instructor,
office staff, DSA Examiner or the general public while on a driving
lesson, driving test, or via a phone call will not be tolerated.
Any such action may result in your course being terminated resulting
in the loss of course fee.
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2.
Booking process |
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2.1 |
All
bookings that you place on this website will be subject to
acceptance in accordance with the terms and conditions.
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2.2 |
The
'confirmation' stage sets out the final details of your booking.
A booking is not seen as confirmed until you have received the
relevant confirmations. We will send to you a booking confirmation email
detailing the course you have chosen.
It is your responsibility to
check your emails regularly for confirmation details and tests.
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2.3 |
Acceptance of your booking and
the completion of the contract between you and One Week Driving
Course will take place only if you have completed all relevant
sections on the booking form correctly and you have made the correct
payment for the course you have chosen.
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2.4 |
Details of your booking are
not stored
directly on this website, and therefore, please print out these terms
and conditions and the booking acknowledgement for your own records.
If you wish to obtain specific details of your previous bookings
please Contact
us.
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3.
Payment |
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3.1 |
You must pay the relevant non refundable deposit for the course
you are booking now and the balance payment either in cash on the
first day of the course, via the website, or phone to make a card
payment no later than 4 days
before commencement of your course.
However
if you choose a course which is more than 28 days away we offer
a refund of your deposit as long as written notice, either by post
or confirmed email is given at least 28 days before the start of
your course..
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3.2 |
Any
remaining balance must be paid to your Instructor in CASH ONLY on the
first day of your Driving Course. If you wish to pay the balance
payment by credit card payment we reserve the right to apply a 3%
charge. Debit Cards do not attract a surcharge.
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3.3 |
Booking of tests : - If we are
required to rebook tests for any reason, we at present charge £40
for a theory test, £75 for a week day practical test, £90 for a
weekend practical test. |
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3.4 |
The
price you pay is the course price displayed on this website at the
time we receive your booking apart from the following exception:
a) Whilst we try and ensure that all prices on our website are accurate,
errors may occur. If we discover an error in the course price you
have booked we will inform you as soon as possible and give you
the option of reconfirming your booking at the correct price or
canceling it. If we are unable to contact you we will treat the
booking as cancelled. If you cancel and you have already paid, you
will receive a full refund.
On Residential courses,
upon booking the B&B charge a £10 per night non refundable
reservation fee and if the accommodation
is cancelled less than 7 days before the course date, B&B is still
charged full rate. |
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4.
Cancellations, Rearrangements & Refunds |
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4.1 |
When
an Intensive Driving Course is booked and OneWeekDrivingCourse.co.uk Driving School
has not received written cancellation or rearrangement either by
post or confirmed email at least 14 days prior to the course start
date then the balance payment of the
course will still be owed to your Instructor who with our assistance
will take appropriate action needed to collect this amount.
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4.3 |
If the Pupil chooses a course
unsuitable for their level of experience and/or chooses to end the
course before all hours are completed then One Week Driving Course Driving School will not be held responsible for this
decision and any monies paid will be lost.
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4.4 |
Refunds will only be considered if put in writing and One Week
Driving Course driving
school receives this by letter or confirmed delivery email 28 days
before your course start date. An Administration charge of £25 will
be applied to any refund.
Send all requests for refunds to:-
OneWeekDrivingCourse.co.uk
The Old Post Office
230 Rochdale Rd
Firgrove
Rochdale
OL16 3BD
email : bookings@OneWeekDrivingCourse.co.uk |
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5.
Complaints / Grievance Procedure |
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5.1 |
Any
complaints must be put in writing and received by post no later
than 7 days after the course end date.
Write to:-
OneWeekDrivingCourse.co.uk
The Old Post Office
230 Rochdale Rd
Firgrove
Rochdale
OL16 3BD
email: bookings@OneWeekDrivingCourse.co.uk |
The
OneWeekDrivingCourse.co.uk Driving School website is operated by
OneWeekDrivingCourse.co.uk Driving School,
The Old Post Office
230 Rochdale Rd
Firgrove
Rochdale
OL16 3BD
We recommend you print out a copy of
these terms and conditions for your future reference. If you have any
questions regarding the OneWeekDrivingCourse.co.uk Driving School website please
contact us.
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